How Apps Became Essential Business Travel Tools

When a tourist hits the road, whether for business or pleasure, the odds are that their biggest standby is an app on their smartphone to assist them along the way.

People are using smartphones more and more to book and plot out their tour and simplify their journey through the ride. According to a look at Travelport, the average traveler uses between 10 and 12 apps when planning journeys and at some point during the tour. Demand is growing for offerings that include motel check-in without visiting the reception desk. “Our studies highlight a clean opportunity to engage U.S. Vacationers with stronger capabilities on mobile apps to lessen the effort and provide a convenient, stop-to-give-up tour experience,” said Simon Ferguson, president and chief operating officer of Travelport Americas, in remarks to Hotel Management.
Digital bills are one instance of ways apps are assisting in reinventing the journey experience. In a Global Business Travel Association survey for the remaining 12 months, for instance, nearly three-quarters of respondents expressed interest in using mobile wallets. And the advantages of apps can be found throughout avenue journeys, too. A look at AdColony [registration] discovered that nearly 60 percent of respondents used their telephones to plan out their routes when taking road trips. In comparison, others used their telephones to find activities (41 percent) and plan inns (38 percent).

There’s evidence of still-untapped ability for cellular apps within the travel industry. For example, a recent Forbes piece notes the under-the-radar fulfillment story of the app Mobile Passport, which allows customers to fill out customs records on their phones, getting many of the benefits of the reliable Global Entry software without many of the drawbacks. And of the path, once you get to the city, apps allow you to get a neighborhood vibe, although it’s your first time in the large town. Lately, the New York Times mentioned that apps have helped gas recognize tours and “experiences” at particular locations. “There is an actual specific soar, extra of a quantum leap being made within the enjoy space,” Jamie Wong, CEO of the urban enjoy app Vayable, instructed the Times.